Licensing
Assist works without a license. A fieldworker can open a call. An expert can join from a browser. Both can see, talk, point, and exchange photos. No payment, no account. For many teams that is the whole product, and it stays free.
Four features need a license.
What needs a license
| Feature | What it does |
|---|---|
| Screen sharing | The expert shares a diagram, manual, or record to the fieldworker's heads-up display |
| Drawing | The expert draws arrows and circles on a frozen frame or a photo |
| Inviting experts | Bringing a second and third expert into the same call |
| Face blurring | Blurring bystanders' faces in the live stream and in photos |
What stays free
Live video and audio. The pointer. Photo capture. Saved rooms. Voice commands. The browser client the expert uses.
A one-to-one support call works fully without a license.
Getting a license
To license Assist for your team, contact sales@iristick.com.
If you have a license and a feature is still not available, contact support@iristick.com.